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Revised 06/01/21

FACTS WHAT DOES TRAX FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and transaction history
  • Credit scores and credit history
When you are no longer our customer (member), we continue to share your information as described in this notice.
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Trax Federal Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Trax Federal Credit Union share? Can you limit this sharing?

For our everyday business purposes

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES NO

For our marketing purposes—

to offer our products and services to you
YES NO
For joint marketing with other financial companies YES NO

For our taffiliates’ everyday business purposes—

information about your transactions and experiences
YES NO

For our taffiliates’ everyday business purposes—

information about your creditworthiness

NO N/A
For our affiliates’ to market to you YES YES
For our nonaffiliates’ to market to you YES YES
Questions? Questions? Call (813) 800-TRAX, (800) 769-1424 or go to www.TraxCu.com and select “contact us”.
What we do  
How does Trax Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also protect and restrict access to nonpublic personal information about you to those employees and volunteers who have a specific business purpose in accessing your information
How does Trax Federal Credit Union collect my personal information? We collect your personal information, for example, when you • Open an account or apply for a loan • Show your ID or use your credit or debit card • Provide account information We also collect your personal information from others, such as credit bureaus, and other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only • sharing for affiliates’ everyday business purposes— information about your creditworthiness • affiliates from using your information to market to you • sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.
Definitions  
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Trax Federal Credit Union has no affiliates.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Trax Federal Credit Union does not share with non-affiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance companies and financial service providers.
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