Working at Trax Credit Union
Looking for a fun, collaborative, progressive place to work, in a team environment with a focus on sales and service? Consider the employment opportunities at Trax Credit Union. Our employees deliver the best service and always go the extra mile.
Benefits
We offer excellent employee benefits including: a 401(k) plan, competitive pay, time off and a lot more. Trax Credit Union is committed to providing a competitive benefits package to eligible full-time employees. We recognize the importance of benefits as a part of the compensation package, as well as to your work-life-balance. A summary of benefits for full-time employees follows (eligibility requirements vary).
- Medical Insurance
- 401K Plan
- Life Insurance
- Vision Plan
- Dental Plan
- Long-Term Disability
- Paid Time Off after qualification period
Applications for employment are only accepted when there are specific employment vacancies.
Applicants have rights under Federal Employment Laws.
Family & Medical Leave Act (FMLA) Poster (PDF)
Employee Polygraph Protection Act (EPPA) Poster (PDF)
Drug Free Workplace, Equal Opportunity Employer
Current Openings
Assistant Branch Manager - Zephyrhills
Trax Credit Union is seeking a knowledgeable, accomplished Assistant Branch Manager for our Zehryhills branch. Our branch managers are vital to accomplishing our mission of People Helping People so our standards are high. The ideal candidate for this job will have proven sales and leadership skills along with cash handling experience.
Desired Skills and Experience
- An Associate's degree or equivalent experience.
- A minimum of one year's experience in a financial institution.
- Proven proficiency in new accounts, consumer lending, and financial transactions.
- Exceptional leadership and people management skills.
- Bilingual abilities in English and Spanish (a plus, but not required).
Job Type: Full-Time hourly. Applicants must be available to work 40 hours weekly, 8 am - 5 pm Monday through Thursday, 8 am - 6 pm Friday, 9 am - 12 pm Saturday.
Salary: Starting at $21.50 per hour
Full-Time Member Service Representative
Trax Credit Union currently has an open Member Service Representative position. The ideal candidate will be enthusiastic about providing excellent service to our members. They should also possess the following:
Desired Skills and Experience
- High school diploma or equivalent
- 2+ years’ experience in a financial institution.
- 1+ year of experience selling both in person and over the phone.
- 1+ year of cash handling experience.
- Dependability, flexibility, and enthusiasm
- Bilingual Spanish/English helpful
Job Type: Full-Time hourly. Applicants must be available to work 40 hours weekly, 8:15am - 5:15pm Monday through Thursday, 8:15am - 6:15pm Friday, 9 am - 12 pm Saturday.
Salary: Starting at $20.00 per hour
Full-Time Member Care Recovery Resolution Specialist
Trax Credit Union is currently seeking a dedicated Member Care Recovery Resolution Specialist to join our dynamic team. This position requires a thorough understanding of financial institution operations and the role of bankruptcies, collections, credit reporting, repossessions, deceased members, estates, probate, legal proceedings, judgements, and foreclosures within the credit union, as well as all pertinent policies and regulations. Must have extensive knowledge of bankruptcy law, federal regulations including FCRA, FDCPA, and NCUA requirements regarding loans, negative shares, and charge-offs.
Desired Skills and Experience
- 2 years college or bachelor’s degree preferred.
- Three to five years’ prior collection, loss mitigation, bankruptcy, estate and recovery experience, or similar/related experience required. Prior banking, consumer lending, paralegal and/or financial institution experience preferred.
- Ability to become a notary.
- Comprehensive knowledge and understanding of collection practices as mandated by The Fair Debt Collection Practices Act. Thorough understanding of repossession and written-off loans/judgments preferred.
- Possesses strong working knowledge of the components associated with Chapter 7, 11 & 13 Bankruptcy, and writs and garnishments.
- Strong knowledge of various asset types such as non-performing residential first mortgages, second mortgages, credit lines, commercial and consumer loans, judgments, deficiencies, and charged-off debts preferred.
- Courtesy, tact, diplomacy and negotiation skills are essential elements of the job. Work involves much personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
- Strong written, verbal, organizational, and interpersonal skills.
- Goal and team oriented. Ability to work independently as well as within a group setting.
- Detail oriented, strong organizational skills, self-motivated, flexible (ability to work overtime as needed).
Job Type: Full-time position, requiring 40 hours of work per week. The typical schedule is Monday through Thursdays, 8:00 a.m. to 5:00 p.m., with rotating Fridays from 8 a.m. to 6 p.m. Extended hours and weekends may be required as job duties demand.
Salary: Starting at $22.00 per hour