Working at Trax Credit Union

Looking for a fun, collaborative, progressive place to work, in a team environment with a focus on sales and service? Consider the employment opportunities at Trax Credit Union. Our employees deliver the best service and always go the extra mile.

Benefits

We offer excellent employee benefits including: a 401(k) plan, competitive pay, time off and a lot more. Trax Credit Union is committed to providing a competitive benefits package to eligible full-time employees. We recognize the importance of benefits as a part of the compensation package, as well as to your work-life-balance. A summary of benefits for full-time employees follows (eligibility requirements vary).

  • Medical Insurance
  • 401K Plan
  • Life Insurance
  • Vision Plan
  • Dental Plan
  • Long-Term Disability
  • Paid Time Off after qualification period

Applications for employment are only accepted when there are specific employment vacancies.

Applicants have rights under Federal Employment Laws.

EEO Poster (PDF)

Family & Medical Leave Act (FMLA) Poster (PDF)

Employee Polygraph Protection Act (EPPA) Poster (PDF)

Drug Free Workplace, Equal Opportunity Employer

Current Openings

 

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Full-Time Member Care Advocate (Collections) - 50th Street

We seek to fill this Member Care Advocate “MCA” position with a responsible individual who possess an enthusiastic desire to create solutions for our members. The MCA will develop action plans to bring delinquent accounts current; skip trace; work charged-off accounts for recovery; file lawsuits; attend mediation and court proceedings; perform duties in compliance with Fair Debt Collection Act, other collection regulations, and in accordance with the Credit Union policies.

Desired Skills and Experience

  • High school diploma or equivalent
  • Credit union experience preferred
  • 2+ years of financial collection, skip tracing & recovery experience
  • Intermediate PC skills including Word, Outlook, and Excel
  • Effective communication, negotiation, problem solving and persuasive skills
  • Assertiveness in working with difficult members 
  • Ability to prioritize daily workload and meet goals and deadlines of job functions 
  • Outstanding interpersonal skills
  • Dependability, flexibility, and enthusiasm
  • Bilingual Spanish/English helpful 

Applicants must be available to work any assigned shift 8 am - 6 pm Monday through Friday. Overtime may be required to meet business needs.

Full -Time Teller - Zephryhills

We seek to fill this Teller position with a responsible individual who possesses an enthusiastic desire to provide outstanding service while working in various branches. The Teller will perform cash transactions and financial services in accordance with the Credit Union procedures, the Mission, Vision, Values, and Pledge to our shareholders. 

Desired Skills and Experience

  • High school diploma or equivalent
  • 6+ months of a financial institution experience
  • 6+ months of Teller experience
  • 6+ months of sales experience over the phone or in-person
  • Outstanding interpersonal skills
  • Dependability, flexibility, and enthusiasm
  • Transportation to travel to branches
  • Bilingual Spanish/English helpful

Applicants must be available to work any assigned shift 8 am - 5 pm Monday through Thursday, 8 am - 6 pm on Friday, as well as, 9 am - 12 pm on Saturday.

Full-Time Float Teller

We seek to fill this Teller position with a responsible individual who possesses an enthusiastic desire to provide outstanding service while working in various branches. The Teller will perform cash transactions and financial services in accordance with the Credit Union procedures, the Mission, Vision, Values, and Pledge to our shareholders. 

Desired Skills and Experience

  • High school diploma or equivalent
  • 6+ months of a financial institution experience
  • 6+ months of Teller experience
  • 6+ months of sales experience over the phone or in-person
  • Outstanding interpersonal skills
  • Dependability, flexibility, and enthusiasm
  • Transportation to travel to branches
  • Bilingual Spanish/English helpful

Applicants must be available to work any assigned shift 8 am - 5 pm Monday through Thursday, 8 am - 6 pm on Friday, as well as, 9 m - 12 pm on Saturday.

Full-Time Call Center Representative 

We are seeking to fill this Full-Time Call Center Representative position with an energetic individual who will seek out the needs of our shareholders while providing outstanding service and technical support in accordance with the Credit Union values of integrity, accountability, excellence, service, and passion. 

 Desired Skills and Experience

  • High school diploma or equivalent
  • 6 months of experience in a financial institution
  • Call center experience preferred
  • 6 months of sales experience over the phone or in-person
  • Must be an active listener
  • Must possess verbal and written communication skills
  • Must be accountable to goals and deadlines of job function
  • Must be dependable, flexible and enthusiastic
  • Bilingual Spanish/English preferred

Applicants must be available to work any assigned shift 8 am - 6 pm Monday through Friday.

Full-Time Call Center Lending Representative

We are seeking to fill this Full-Time Call Center Representative position with an energetic individual who will seek out the needs of our shareholders while providing outstanding service and technical support in accordance with the Credit Union values of integrity, accountability, excellence, service, and passion. 

 Desired Skills and Experience

  • High school diploma or equivalent
  • 1 year of experience in lending, teller, or call center with a financial institution
  • Must be an active listener
  • Must possess verbal and written communication skills
  • Must be accountable to goals and deadlines of job function
  • Must be dependable, flexible and enthusiastic
  • Bilingual Spanish/English preferred

Applicants must be available to work any assigned shift 8 am - 6 pm Monday through Friday.

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