Careers

Working at Trax Credit Union

Looking for a fun, collaborative, progressive place to work, in a team environment with a focus on sales and service? Consider the employment opportunities at Trax Credit Union. Our employees deliver the best service and always go the extra mile.

Benefits

We offer excellent employee benefits including: a 401(k) plan, competitive pay, time off and a lot more. Trax Credit Union is committed to providing a competitive benefits package to eligible full-time employees. We recognize the importance of benefits as a part of the compensation package, as well as to your work-life-balance. A summary of benefits for full-time employees follows (eligibility requirements vary).

• Medical Insurance
• 401K Plan
• Life Insurance
• Vision Plan
• Dental Plan
• Long-Term Disability
• Paid Time Off after qualification period

Applications for employment are only accepted when there are specific employment vacancies.

Applicants have rights under Federal Employment Laws.

EEO Poster (PDF)

Family & Medical Leave Act (FMLA) Poster (PDF)

Employee Polygraph Protection Act (EPPA) Poster (PDF)

Drug Free Workplace, Equal Opportunity Employer

Current Openings

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Trax Credit Union is seeking a knowledgeable, accomplished Business Development Specialist to help our credit Union grow. 

Our business development team is responsible for increasing membership in designated area according to goals set by developing relationships with existing and new company groups. Specialists work with new SEGs; enrolling SEG representative, educating the representative about their role and our program. 

Experience: 

• 2-5 years of financial institution experience (Preferred)
• 5-7 years of related experience in business development or business-to-business sales.
• 3 years of sales in person or over the phone.
• Bachelor’s Degree in Business.

Computer Support Manager

Trax Credit Union is seeking an inquisitive, motivated, Computer Information Manager. The ideal candidate for this job is dependable, detail-oriented and possesses diverse, hands-on technical knowledge. Other desired skills include the following:

• Associates degree or equivalent education and experience
• 2+ Years of technical experience in IT, preferably in a financial institution.
• Progressive experience in supporting PC/LAN hardware, software and communication products including IBM AS400/iSeries/Windows and Linux
• Supervisory experience
• Experience working independently as well as in a team setting.

Collections Specialist - Member Care Advocate

Trax Credit Union currently has an opportunity in our Member Care - Collections Department located in Tampa. The ideal candidate for this job will have excellent communication skills, a positive attitude, and a passion for member-service. The basic function of this role is to develop an action plan to bring delinquent account current; skip trace; pursue delinquent and charged off accounts with garnishment, levy, or deposition for recovery; obtain judgments if necessary while performing duties in compliance with Fair Debt Collection Act and other collection regulations and CU policies. Attend mediation and court proceedings, file lawsuits, & perform other duties as required.

• A High School Diploma or equivalent
• 2+ years’ experience in financial collections, skip tracing & recovery experience, preferably in a Credit Union
• Assertiveness in working with members to resolve their past due situations
• Diligence in follow up and strong attention to detail

Job Type: Full-time - This is an in-person position at our corporate headquarters in Tampa with the opportunity to work remote after 90 days. The work hours for this job are typically 8:00-5:00 (6:00 on Fridays).

Call Center Representative - Bilingual Spanish

Trax Credit Union currently has an opportunity in our Call Center located in Tampa. The ideal candidate for this job will have excellent communication skills, a positive attitude, and a passion for member-service. A few must-haves include the following

• A High School Diploma or equivalent
• 1 year of experience as teller, or in call center with a financial institution
• Product Sales Experience
• Spanish speaking required

Job Type: Full-time - The work hours for this job are typically 8:00 am-6:00 pm Monday through Friday.

Message us to apply!