Trax will update this page periodically about storms and any impacts to Trax Credit Union services or emergency branch closures. We recommend you bookmark this page for future reference.

For other important updates, please follow us on Facebook or Instagram.

Hurriance Idalia

8/31/2023 8:30 a.m. EST: All Trax Credit Union locations are open for business as usual. Welcome back Trax family!



  • Verify you can access your accounts via mobile banking. Vital services such as mobile deposit, payment services and card control are available.
  • Set up transaction notifications in the mobile app: Menu>Notifications
  • Bookmark to stay up to date on credit union operations. Locate Shared Branching locations and/or ATM locations.
  • Follow Trax on Facebook and Instagram, as frequent updates regarding closures are posted here.
  • Gather financial documents such as IDs, passports, insurance, banking information, social security cards, birth certificates, etc.



  • Determine your evacuation zone ahead of time.
  • Set up a communication plan with family. It will be critical to receive emergency alerts and warnings. Cell phone towers may be unavailable, so have a back up plan such as social media messenger apps.
  • Purchase hurricane supplies in advance, even when a hurricane is not on the radar. Supply shortages are highly likely during a storm.
  • Prepare your home by testing generators, inventory contents, trimming low-hanging tree branches and properly store outside items that could become hazardous during high winds.



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