If you lose your Safe Deposit Box keys, please notify Trax Credit Union immediately. You will be responsible for any reasonable costs associated with replacing the keys or drilling and rekeying the box if necessary.

Can I keep cash or guns in my safe deposit box?

You should not store cash, firearms, explosives, or other hazardous or illegal items in your Safe Deposit Box. Safe Deposit Boxes are intended for important documents, valuables, and other items that require secure storage. If you have questions about what can be stored, please contact your local branch.

What if I don’t pay my box rent?

If your Safe Deposit Box rent remains unpaid for three months after it’s due date, we will notify you via certified mail to your last known address and provide an opportunity to bring your account current. If payment is not received within 30 days of the notice, your box may be subject to restricted access, late fees, and other actions as outlined in your Safe Deposit Box agreement. If you have questions or need assistance, please contact your local branch.

If I am unable to access my box, can I authorize someone else to be responsible for its contents?

Only individuals listed on the original Safe Deposit Box agreement are authorized to access the box and its contents. In certain situations, a valid Power of Attorney may also be permitted. Please contact your local branch for assistance and to determine eligibility in this instance.

Who is authorized to access and remove content from my safety deposit box in the event of my death?

An executor, personal representative, or other court-authorized individual may be granted access with the appropriate legal documentation.

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Phone

(800) 769-1424

Address

3710 N. 50th Street, Tampa, FL 33619

Routing Number

263183049

NMLS

236777

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