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Pay Online

Online Bill Pay

Pay your bills in just a few clicks anywhere you have signal with EZ Pay.

Using EZ Pay:

  1. Log in to Online Banking
  2. Click Menu then Bill Pay‍
  3. Set up a one-time or recurring payment using your account number and SSN

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Online Transfer from Trax Account

Seamlessly schedule payments and transfers from your Trax savings or checking account to your loan.1

Online Transfer from External Account

Connect an account from another financial institution and make payments from Online Banking or the Mobile App. 

Link your external account(s):

  1. Log in to Online Banking
  2. Navigate to the Transfers tab
  3. Click External Accounts
  4. Choose one-time or recurring payments
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Remember, Online Banking and External Account registration must be complete. Transfers take 2-5 business days. 

Online Payment with Debit Card

Make a one-time or recurring payment using a debit card or ACH from another financial institution.2 Payment may take up to 2 business days to process.

Pay by Phone

Our team is standing by to help! Make your payment by phone at 813-800-8729.3

Call Center hours are Monday-Friday, 8:30 am – 6:00 pm

Pay by Mail

Loan Payments

Mail your check to the following address:

Trax Credit Union
2315 Drane Field Road
Lakeland, Florida 33811

Mortgage Payments

Mail your check to the following address:

MyCUMortgage, LLC
P.O. Box 341262
Beavercreek, Ohio 45431-1262

Overnight Option:

MyCUMortgage
3560 Pentagon Blvd. Suite 301
Beavercreek, Ohio 45431-1262

Pay In-Person

Visit your local Trax branch to make an in-person payment — our team is happy to help!

Person typing on a laptop at a wooden desk with a smartphone and glasses nearby.

FAQs

How do External Transfers work?
Is there a fee for External Transfers?
Are External Transfers secure?
How do I add an external account?
Can I transfer money anytime with an External Transfer?
How long does an External Transfer take?
Do I need to visit a branch to transfer funds with an External Transfer?
Get in touch

Questions?
We’d love to help.

We look forward to hearing from you. Please reach out with any comments or questions!

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Important: please do not send account numbers or sensitive information through email, as it is not entirely secure.
Disclosures

1Online Banking registration required. Select TRANSFERS from the menu.

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2You will need your account number. $3.95 per payment. Cutoff time for same-day credit is 5:00pm EST.

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3$7.50 per payment. Cutoff time for same-day credit is 5:00pm EST.