eServices
FAQs
What is Card Controls?
Where do I find Card Controls?
Do I need to add my card to use Card Controls?
Will I get notifications through Card Controls?
If I lock my cards in Card Controls, does it lock immediately?
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Card Controls is a feature within Online and Mobile Banking that lets you manage your Trax debit and credit cards. You can lock or unlock your card, receive transaction alerts, and monitor card activity — all from your mobile device.
No. Your eligible Trax debit and credit cards will automatically be eligible for the Card Control feature when you log into Online or Mobile Banking.
Yes. You can choose to receive alerts for card activity, helping you stay informed about purchases and other transactions on your account.
Yes. Once you lock your card in Card Controls, new transactions will be declined until you unlock it.