Card Controls is a feature within Online and Mobile Banking that lets you manage your Trax debit and credit cards. You can lock or unlock your card, receive transaction alerts, and monitor card activity — all from your mobile device.
Where do I find Card Controls?
For Debit Cards:
Log in to Online or Mobile Banking
Select Card Controls from the Menu
For Credit Cards:
Log in to Online or Mobile Banking
Select Visa from the Menu
Do I need to add my card to use Card Controls?
No. Your eligible Trax debit and credit cards will automatically be eligible for the Card Control feature when you log into Online or Mobile Banking.
Will I get notifications through Card Controls?
Yes. You can choose to receive alerts for card activity, helping you stay informed about purchases and other transactions on your account.
If I lock my cards in Card Controls, does it lock immediately?
Yes. Once you lock your card in Card Controls, new transactions will be declined until you unlock it.